We work with short-term rental properties that are already in good condition and need ongoing, preventative care. Our service is not designed for fixer-uppers or properties that require major repairs. All new clients go through a screening process to make sure we’re a good fit.

Our clients are typically off-island owners or local owners who don’t want to manage day-to-day maintenance. If you want your property to stay guest-ready without constant calls, coordination, or stress, this service is likely a good fit.

We currently service properties from Punaluʻu to Kahuku, on the North Shore of Oʻahu.

Each visit lasts 1–3 hours and focuses on catching small issues before they affect guests. We check items such as:

• Lighting throughout unit

• Major appliances turn on

• Sinks, toilets, and showers free of leaks and draining properly

• Hot water functioning

• Doors close smoothly; knobs/latches tight

• Windows intact, screens and latches secure

• Cabinets and drawers operate smoothly; hardware tight

• Furniture stable and in good condition

• Fans working properly

• TVs and remotes functional, batteries good

• Dryer filter clean

• Smoke detectors operational

• No visible leaks

• Clocks accurate and working

• Flooring in good condition

Whenever possible, we fix issues on the spot.

If repairs will exceed the scheduled visit time, we’ll contact you for approval before returning. We don’t perform additional work without your consent.

No. We are not an emergency service. For urgent safety issues such as fire, flooding, or medical emergencies, guests should contact 911 or emergency services. We focus on everyday maintenance issues that impact guest comfort and reviews.

Each property has a QR code that allows guests to contact us directly. Guest-reported issues are prioritized and scheduled as soon as possible, and you’ll be kept informed.

Most clients choose monthly inspections, which works well for catching small issues early and keeping the property consistently guest-ready.

We can work alongside property managers, but our service is designed to fill the gap between cleanings and emergencies, not replace a property manager.

Reach out to schedule an initial conversation. We’ll review your property, confirm it’s a good fit, and discuss availability. We intentionally limit the number of properties we take on to maintain quality and responsiveness.